Privacy Policy
1. Introduction
CitePro ("we," "our," or "us") respects and protects your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use the CitePro AI Reading Assistant service. By using our service, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
- Article URLs: When you use the URL input feature, we receive the web links you provide
- Text Content: When you use the text paste feature, we receive the article text you paste
- Usage Logs: We record API request types, data lengths, task IDs, and other technical parameters for service monitoring and troubleshooting
2.2 Automatically Collected Information
- Technical Information: IP address, browser type, operating system, device identifiers
- Usage Data: Page access records, time spent, feature usage frequency
- Cookies and Similar Technologies: Used for session management and user experience improvement
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide Core Services: Process your article content to generate structured summaries and source mappings
- Improve Service Quality: Optimize AI model performance, enhance summary accuracy and processing speed
- Technical Support: Diagnose service issues, prevent fraud and abuse
- Statistical Analysis: Analyze usage trends, improve product features and user experience
- Security Protection: Detect and prevent security threats, protect normal service operation
4. Information Sharing
4.1 We Never Sell Your Personal Information
We promise to never sell, rent, or trade your personal information.
4.2 Third-Party Service Providers
To provide services, we may share information with the following third parties:
- AI Model Providers: Your article content is sent to AI service providers (such as Kimi, DeepSeek, etc.) for processing. We carefully select providers that comply with applicable data protection laws. We use standard contractual clauses to ensure your data is protected. These providers have their own independent privacy policies, which we encourage you to review.
- Cloud Service Providers: We use cloud services to host and run our applications
- Analytics Services: We may use analytics tools to understand service usage
4.3 Legal Requirements
We may disclose your information when required by law, government order, or to protect our rights, property, or safety.
5. Data Storage and Retention
5.1 We Do Not Store Your Content
Important: We do not save the article content (URLs or text) you submit. Your content is only temporarily stored in memory during processing and is immediately cleared after the task is completed.
5.2 Task Results
Generated summary results are temporarily stored in our system for no more than 24 hours and are automatically deleted thereafter. You can save results locally using the export feature.
5.3 Data Security
We implement industry-standard security measures to protect your information, including HTTPS encrypted transmission, input validation, access controls, and regular security audits. However, no internet transmission or storage method is 100% secure.
5.4 International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. When we transfer your information, we take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain your session state
- Remember your preferences
- Analyze service usage
- Improve user experience
You can manage or disable cookies through your browser settings or our cookie preference center, but this may affect certain features of the service.
7. Your Privacy Rights
7.1 General Rights (GDPR & CCPA)
Depending on your location, you may have the following rights:
- Right to Access: Request access to the information we hold about you
- Right to Rectification: Request correction of inaccurate information
- Right to Erasure: Request deletion of your personal information (within legal limits)
- Right to Restrict Processing: Request limitation of how we use your information
- Right to Data Portability: Request to receive your information in a structured format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
7.2 California Residents (CCPA)
If you are a California resident, you have the following additional rights:
- Right to Know: Request disclosure of the categories of personal information we have collected about you
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt-out of the sale of your personal information (note: we do not sell personal information)
- Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights
7.3 EU Residents (GDPR)
If you are an EU resident, you have the following additional rights:
- Right to Lodge a Complaint: Lodge a complaint with a supervisory authority in your jurisdiction
- Right to Restrict Processing: Request restriction of processing in certain circumstances
- Right to Be Informed: Receive transparent information about data processing activities
To exercise these rights, please contact us using the information in Section 11.
8. Children's Privacy
Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such information, we will take steps to delete it. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you without undue delay and in accordance with applicable legal requirements. Under GDPR, we will notify supervisory authorities within 72 hours of becoming aware of the breach. The notification will include details of the breach, its likely consequences, and the measures we are taking to address it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised "Last Updated" date. For significant changes, we will notify you through more prominent means (such as displaying a notice within the service). Continued use of our service indicates your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, please contact us:
Email: contact@citationgeneratorpro.com
Website: https://citationgeneratorpro.com
We will respond to your request as soon as possible, typically within 30 days.